FAQ

What is your terms of payment?

We usually accept T/T in advance, and L/C for large sums. If you prefer other payment terms,please discuss them.

What is your delivery time?

For products in stock, we can ship them within 7 days after receiving the payment. For customer orders, production time is 15-30 workdays after receiving the payment.

Can I place an sample order and what is your MOQ if l accept your quality?

Yes, we can send you samples but you may pay the express fees and customized samples will take about 7-15 days, our MOQ is 25 tons.

How could you guarantee your products?

Mill Test Certification is supplied with shipment, We also accept and support third-party inspection. We also could issue a warranty to the customer to guarantee the quality.

How can I get the price of the needed product?

lt’s the best way if you can send us the material, size, and surface, so we can produce it for you to check the quality. If you still have any confusion, just contact us. we would like to be helpful.

What is metal corrosion? How can it be prevented?

Metals are damaged through chemical/electrochemical reactions with their environment. Protection can be achieved through coatings (such as zinc plating), using corrosion-resistant alloys (such as stainless steel), and cathodic protection.

What are metallic materials?

Metallic materials refer to materials composed of metallic elements (such as iron, aluminum, copper, titanium, etc.) or alloys. They typically have luster, good electrical and thermal conductivity, ductility, and mechanical strength, and are widely used in industries such as construction and electronics.

Why is stainless steel “rust-free”?

Stainless steel contains chromium (usually ≥ 10.5%), which forms a dense chromium oxide passivation film on the surface, preventing oxygen and moisture from further corroding the internal metal, thus resisting rust.

How long is your delivery time for natural black carbon steel pipe?

Generally it is 3-5 days if goods are in stock. or around 25 days if the goods are not in stock and it is according to order requirement.

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If you are interested in our products, please feel free to contact us, and you are welcome to visit the factory for more product details